Thursday, December 10, 2009

Trust and Commitment

Construction company manager: "No problem sir, it will all be done!"
Me: "Awesome, and when do you think is will be ready this time? Last week you promised me it would be done today..."
Construction company manager: "Yes sir, very sorry sir, we had a slight problem in delivering the materials, but this time it will be done 110% guaranteed".
Me: "I trust you and to make sure you trust your work and skill, could you give that to me in writing?"
Construction company manager: "No, no, sir, I can not do that". "I could be in a big problem when I do not get it done in time!"

For some projects you have to be flexible, but for this one you have to be in liquid form! Words don't mean a whole lot and verbal commitments are more or less ideas. No wonder projects executed at this part of the word under Indian stretchable time cannot be completed in a few weeks. The focus is on the progress and development for now as we are instructing our people to grow in discipline and order in order to become trust worthy.

The structure is standing!

1 comment:

Sunita Kaimal said...

Hey!
You are really exporting "Tons of Trust" from India..Still more to collect. I am eager to see when your factory will be ready.
Read about all the hurdles you are going through to set up the factory in planned deadline....You learn to think the Indian way..