Sunday, October 11, 2009

Check- Check - Double Check

Checking details is in general not the norm in my daily environment. This means that I have to check, check and double check EVERYTHING :). Checking the values on a blood test or checking dimensional properties of a product sample or production. In general people care less which causes some serious challenges.
Coming from Holland where literally everything matters to India, where simply not everything matters is a mission in itself. The company that is responsible for the structure of our new location simply assemled the entire skeleton not bothering about the dimensional properties.
The structure is not plumb-line at all :( ... 200mm out of line. The response from the builder was even more shocking : "No problem Sir...don't worry".
Over here many things are "No Problem". I learnt that when people already say there is "No Problem" there is a problem for sure!!

So, I simply continue to check everything. Quality does not come automatically anywhere in the world. In an enviroment where people throw their garbage on the streets and 5% of the people uses a restroom inside a building.... you will need some additional quality measure systems in place. In order to improve the quality of life people have to change the way they think. Long and slow processes, but every first step in the right direction is one of progress!

Just keep checking :)

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